查询联系人对话记录

请求参数

Query 参数

apiKey

string

可选

接口请求凭证(apiKey)。应用助手集成配置页面获取

示例值:

KP6GeQhX4u5oWS4eey5481io1745205533

Body 参数application/json

customer_id

string

联系人ID

必需

days

string

对话时间

可选

当填写"对话开始时间","对话结束时间"时, 该字段不生效
1: 最近1天
7: 最近7天
14: 最近14天
30: 最近30天

start_time

string

对话开始时间

可选

时间格式：YYYY-MM-DD HH:MM:DD

end_time

string

对话结束时间

可选

时间格式：YYYY-MM-DD HH:MM:DD

chat_source

array[string]

对话来源

可选

chat_robot

array[string]

对话机器人

可选

seat_member

array[string]

座席成员

可选

示例

{
    "customer_id": "57a286a608894aa7b26a9e589f4d3333",
    "days": "30",
    "start_time": "",
    "end_time": "",
    "chat_source": [],
    "chat_robot": [],
    "seat_member": []
}

示例代码

Shell

JavaScript

Java

Swift

Go

PHP

Python

HTTP

C

C#

Objective-C

Ruby

OCaml

Dart

R

curl --location --request POST 'https://chat.jijyun.cn/v1/openapi/chat/record?apiKey=KP6GeQhX4u5oWS4eey5481io1745205533' \
--header 'Content-Type: application/json' \
--data-raw '{
    "customer_id": "57a286a608894aa7b26a9e589f4d3333",
    "days": "30",
    "start_time": "",
    "end_time": "",
    "chat_source": [],
    "chat_robot": [],
    "seat_member": []
}'

返回响应

🟢200成功

application/json

Body

Code

integer

必需

Data

array [object {2}]

必需

chat_id

string

会话id

可选

messages

array [object {3}]

可选

Msg

string

必需

RequestId

string

必需

示例

{
  "Code": 2000,
  "Data": [
    {
      "chat_id": "5c82cf0c-8db0-4bcd-94de-dece5c011f8b-258262",
      "messages": [
        {
          "content": "你好",
          "message_type": "AI对话",
          "sender_type": "用户"
        },
        {
          "content": "人工回复: 1777",
          "message_type": "人工对话",
          "sender_type": "客服"
        },
        {
          "content": "访客发送: 777",
          "message_type": "人工对话",
          "sender_type": "用户"
        },
        {
          "content": "客服回复: 000",
          "message_type": "人工对话",
          "sender_type": "客服"
        },
        {
          "content": "访客发送: 456",
          "message_type": "人工对话",
          "sender_type": "用户"
        },
        {
          "content": "人工回复: 666",
          "message_type": "人工对话",
          "sender_type": "客服"
        },
        {
          "content": "访客发送: 123",
          "message_type": "人工对话",
          "sender_type": "用户"
        }
      ]
    }
  ],
  "Msg": "成功",
  "RequestId": "27126e34-42c1-437c-a569-a79d5c590a40"
}